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This topic contains 18 replies, has 4 voices, and was last updated by  lamya.tawfic 4 months, 2 weeks ago.

  • Creator
    Topic
  • #3160

    saqibbhat96
    Participant

    Hello,

    I had installed Oro commerce without sample data on lamp server and faced the problem “when I try to access “edit content tree” under web catelogs”, I get forever loading

    Things i have done
    changing from 60 to mysql.connect_timeout = 300
    chaning from 60 to default_socket_timeout = 300
    memory_limit from 512M to 1024M

    even making a new catalog doesn’t not allow access to “edit content tree” and takes forever loading time

    Now i have installed with sample data, and faced the same problem.

    please assist and suggest what vales should i keep:

    1. mysql.connect_timeout
    2. default_socket_timeout
    3. memory_limit

    Thanks

Viewing 15 replies - 1 through 15 (of 18 total)
  • Author
    Replies
  • #3163

    Alex Puscas
    Participant

    Hello!

    The values you already set to environment parameters seam to be fine. There seams to be an issue related to your local environment.
    Try using production environment (your.domain/app.php/admin/webcatalog/node/root/1).
    Try restarting apache server. You can also try using a faster PHP version, like PHP7.0 or PHP7.1.

    If neither helps, you can use the VM with ORO Commerce already installed.

    Download OroCommerce

    Hope this helps.
    Alex Puscas

    #3189

    saqibbhat96
    Participant

    thanks for responding, tried restarting but did not help
    I am using production environment already and installed successfully with cli

    and then this oro command to warmup cache

    This orocommerce is installed on bitnami lamp server with an existed php applications as apps, and all are working fine except, when i try to edit content tree it goes forever loading

    please asssit, I’m using PHP 5.6 and it does not seem to be a problem.
    if you need any information please let me know.

    Thanks

    • This reply was modified 7 months ago by  saqibbhat96.
    #3191

    Alex Puscas
    Participant

    The command you should use for clearing the production cache is:

    The command you mentioned, oro:api:doc:cache:clear is used for clearing API Documentation cache. Take a look at ApiBundle documentation for more details: https://github.com/orocrm/platform/blob/master/src/Oro/Bundle/ApiBundle/Resources/doc/debug_commands.md#oroapidoccacheclear

    When trying to access admin/webcatalog/node/root/1 do you get any JavaScript errors in browser’s console?

    You can also try to removing production cache, and clearing the cache again. For removing production cache you can use from application root folder:

    For clearing the production cache, you can find the command above.

    #3193

    saqibbhat96
    Participant

    I cleared the app cache using

    but im not able to access the back end of the application
    domainexample/oro/admin/user/login – page keeps on loading and then ends the query with ERR_CONNECTION_RESET

    same when accessing the admin/webcatalog/node/root/1

    CASE: when i provide wrong password, it gives error msg as Invalid user name or password.
    but when given with correct credentials it loads forever

    please asist

    • This reply was modified 7 months ago by  saqibbhat96.
    #3194

    Alex Puscas
    Participant

    Do you have any JavaScript errors in browser console?

    #3196

    saqibbhat96
    Participant

    Ctrl Shift J provides me a warning
    This page includes a password or credit card input in a non-secure context. A warning has been added to the URL bar. For more information, see https://goo.gl/zmWq3m.
    no JavaScript error

    #3198

    Alex Puscas
    Participant

    From what you described in your posts, your issue might be related to lack of resources, but I can’t indicate a specific one, neither be sure about it.
    If page-loading time differs a lot from loading time of demo application it might indicate that there are local configuration issues. You can check out demo application here: https://www.orocommerce.com/demo

    You can use the ORO Commerce VM image in order to have a proper working environment: https://www.orocommerce.com/download

    If you would like to have a more focused discussion, please contact me on ORO Community Slack channel (orocommunity.slack.com), or explain what you experience on one of public channels.

    Thanks,
    Alex Puscas

    #3200

    saqibbhat96
    Participant

    thanks for responding

    My application runs fast but just not the web catalog section. i have installed on google cloud server on lamp stack with different php applications running.

    Here is what happened
    1. I ran this command without installing the application and I could access the web catalog

    but creating the Content nodes takes longer time than expected….sometimes have to wait for minutes to load the page and then eventually ERR_CONNECTION_RESET …is there anything in which i could update the dependencies only and see all files and folders are there for access

    i have installed this orocommerce 1.0.1 through composer.

    I have a question, orocommerce 1.0.1 shows warehouse integration but on my orocommerce there is no warehouse under system configuration?

    Please assist
    thanks

    #3201

    saqibbhat96
    Participant

    Hello, Can nodejs be a problem… what verison of nodejs should i install with orocommerce 1.0.1 with php 5.6 and mysql 5.6.35?

    thanks

    #3204

    Alex Puscas
    Participant

    In order to install ORO Commerce application please use the exact steps from git repository: https://github.com/orocommerce/orocommerce-application
    In order to upgrade to ORO Commerce 1.0.1, please follow the instruction from the ORO Commerce Blog: https://www.orocommerce.com/blog/maintenance-releases-orocommerce-ce-ee-1.0.1-now-available

    Warehouse integration is available in ORO Commerce Enterprise Edition. In ORO Commerce Community Edition only Inventory integration is available. You can see a comparison between Feature Highlights of ORO Commerce Community and Enterprise Editions here: https://www.orocommerce.com/product-editions

    You can find Node.Js as an optional recommendation on System requirements page: https://www.orocommerce.com/system-requirements
    I recommend using latest versions of all dependencies, including Node.Js

    Thanks,
    Alex Puscas

    #3211

    saqibbhat96
    Participant

    Hello, thanks for the information

    I followed the exact steps while installation but im having two errors
    1. this is what i get when i try to access the “edit content node” in web catalog

    2. this error occurs when i try to delete of the order from sales tab, and doesnot delete

    please assist
    thanks

    #3212

    Alex Puscas
    Participant

    What application did you install? ORO Commerce or ORO Commerce-CRM?

    #3214

    saqibbhat96
    Participant

    https://github.com/orocommerce/orocommerce-application

    this is the one i installed, orocommerce-application from github

    #3222

    dandries
    Participant

    Hi,

    I’ve installed the application using a colne from https://github.com/orocommerce/orocommerce-application. The application works fine and I am able to access the page at [local_application]/admin/webcatalog/node/root/1 .

    Did you make sure you’ve followed the steps for installation, and also to make sure that you have the required dependencies and settings?

    #3229

    saqibbhat96
    Participant

    Hello @dandries, thanks for the info, can you please tell me, what php configurations you have set?

    thanks
    best wishes

Viewing 15 replies - 1 through 15 (of 18 total)

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