Forums › Forums › OroCommerce › cannot access web catelogs section URL: admin/webcatalog/node/root/1
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- CreatorTopic
- February 22, 2017 at 10:43 pm #31447
Hello,
I had installed Oro commerce without sample data on lamp server and faced the problem “when I try to access “edit content tree” under web catelogs”, I get forever loading
Things i have done
changing from 60 to mysql.connect_timeout = 300
chaning from 60 to default_socket_timeout = 300
memory_limit from 512M to 1024Meven making a new catalog doesn’t not allow access to “edit content tree” and takes forever loading time
Now i have installed with sample data, and faced the same problem.
please assist and suggest what vales should i keep:
1. mysql.connect_timeout
2. default_socket_timeout
3. memory_limitThanks
- CreatorTopic
- AuthorReplies
- February 23, 2017 at 4:19 am #31448
Hello!
The values you already set to environment parameters seam to be fine. There seams to be an issue related to your local environment.
Try using production environment (your.domain/app.php/admin/webcatalog/node/root/1
).
Try restarting apache server. You can also try using a faster PHP version, like PHP7.0 or PHP7.1.If neither helps, you can use the VM with ORO Commerce already installed.
Hope this helps.
Alex PuscasFebruary 26, 2017 at 10:50 pm #31449thanks for responding, tried restarting but did not help
I am using production environment already and installed successfully with cliPHP1php app/console oro:install --env=prodand then this oro command to warmup cache
PHP1php app/console oro:api:doc:cache:clearThis orocommerce is installed on bitnami lamp server with an existed php applications as apps, and all are working fine except, when i try to edit content tree it goes forever loading
please asssit, I’m using PHP 5.6 and it does not seem to be a problem.
if you need any information please let me know.Thanks
February 27, 2017 at 1:17 am #31450The command you should use for clearing the production cache is:
Shell1php app/console cache:clear --env=prodThe command you mentioned,
oro:api:doc:cache:clear
is used for clearing API Documentation cache. Take a look at ApiBundle documentation for more details: https://github.com/orocrm/platform/blob/master/src/Oro/Bundle/ApiBundle/Resources/doc/debug_commands.md#oroapidoccacheclearWhen trying to access
admin/webcatalog/node/root/1
do you get any JavaScript errors in browser’s console?You can also try to removing production cache, and clearing the cache again. For removing production cache you can use from application root folder:
Shell1rm -rf app/cache/prod/*For clearing the production cache, you can find the command above.
February 27, 2017 at 2:37 am #31451I cleared the app cache using
PHP1php app/console cache:clear --env=prodbut im not able to access the back end of the application
domainexample/oro/admin/user/login – page keeps on loading and then ends the query with ERR_CONNECTION_RESETsame when accessing the admin/webcatalog/node/root/1
CASE: when i provide wrong password, it gives error msg as Invalid user name or password.
but when given with correct credentials it loads foreverplease asist
February 27, 2017 at 3:06 am #31452Do you have any JavaScript errors in browser console?
February 27, 2017 at 3:10 am #31453Ctrl Shift J provides me a warning
This page includes a password or credit card input in a non-secure context. A warning has been added to the URL bar. For more information, see https://goo.gl/zmWq3m.
no JavaScript errorFebruary 27, 2017 at 8:03 am #31454From what you described in your posts, your issue might be related to lack of resources, but I can’t indicate a specific one, neither be sure about it.
If page-loading time differs a lot from loading time of demo application it might indicate that there are local configuration issues. You can check out demo application here: https://oroinc.com/b2b-ecommerce/demoYou can use the ORO Commerce VM image in order to have a proper working environment: https://oroinc.com/b2b-ecommerce/download
If you would like to have a more focused discussion, please contact me on ORO Community Slack channel (orocommunity.slack.com), or explain what you experience on one of public channels.
Thanks,
Alex PuscasFebruary 27, 2017 at 7:50 pm #31455thanks for responding
My application runs fast but just not the web catalog section. i have installed on google cloud server on lamp stack with different php applications running.
Here is what happened
1. I ran this command without installing the application and I could access the web catalogPHP1composer.phar install --prefer-distbut creating the Content nodes takes longer time than expected….sometimes have to wait for minutes to load the page and then eventually ERR_CONNECTION_RESET …is there anything in which i could update the dependencies only and see all files and folders are there for access
i have installed this orocommerce 1.0.1 through composer.
I have a question, orocommerce 1.0.1 shows warehouse integration but on my orocommerce there is no warehouse under system configuration?
Please assist
thanksFebruary 27, 2017 at 11:37 pm #31456Hello, Can nodejs be a problem… what verison of nodejs should i install with orocommerce 1.0.1 with php 5.6 and mysql 5.6.35?
thanks
February 28, 2017 at 2:07 am #31457In order to install ORO Commerce application please use the exact steps from git repository: https://github.com/orocommerce/orocommerce-application
In order to upgrade to ORO Commerce 1.0.1, please follow the instruction from the ORO Commerce Blog: https://oroinc.com/b2b-ecommerce/blog/maintenance-releases-orocommerce-ce-ee-1.0.1-now-availableWarehouse integration is available in ORO Commerce Enterprise Edition. In ORO Commerce Community Edition only Inventory integration is available. You can see a comparison between Feature Highlights of ORO Commerce Community and Enterprise Editions here: https://oroinc.com/b2b-ecommerce/product-editions
You can find Node.Js as an optional recommendation on System requirements page: https://oroinc.com/b2b-ecommerce/system-requirements
I recommend using latest versions of all dependencies, including Node.JsThanks,
Alex PuscasFebruary 28, 2017 at 10:48 pm #31458Hello, thanks for the information
I followed the exact steps while installation but im having two errors
1. this is what i get when i try to access the “edit content node” in web catalogPHP1[2017-02-28 21:21:52] app.ERROR: Getting grid data failed. {"exception":"[object] (Doctrine\\ORM\\Query\\QueryException(code: 0): [Semantical Error] line 0, col 222 near 'closeRevenueBaseCurrency': Error: Class Oro\\Bundle\\SalesBundle\\Entity\\Opportunity has no field or association named closeRevenueBaseCurrency at /opt/bitnami/apps/b2b/htdocs/vendor/doctrine/orm/lib/Doctrine/ORM/Query/QueryException.php:63, Doctrine\\ORM\\Query\\QueryException(code: 0): SELECT t1.name as c1, t1.code as c2, COUNT(t2.id) as c3, COUNT(t3.id) as c4, SUM(CASE WHEN t4.id = 'won' THEN 1 ELSE 0 END) as c5, SUM(CASE WHEN t4.id = 'lost' THEN 1 ELSE 0 END) as c6, SUM(CASE WHEN (t4.id='won') THEN t3.closeRevenueBaseCurrency ELSE 0 END) as c7 FROM Oro\\Bundle\\CampaignBundle\\Entity\\Campaign t1 LEFT JOIN Oro\\Bundle\\SalesBundle\\Entity\\Lead t2 WITH t2.campaign = t1 LEFT JOIN t2.opportunities t3 LEFT JOIN t3.status t4 GROUP BY c2,c1 ORDER BY c7 DESC at /opt/bitnami/apps/b2b/htdocs/vendor/doctrine/orm/lib/Doctrine/ORM/Query/QueryException.php:41)"} []2. this error occurs when i try to delete of the order from sales tab, and doesnot delete
PHP1[2017-02-28 20:50:10] request.CRITICAL: Uncaught PHP Exception ErrorException: "Catchable Fatal Error: Argument 1 passed to Oro\Bridge\CustomerAccount\EventListener\CustomerLifetimeListener::scheduleUpdate() must be an instance of Oro\Bundle\CustomerBundle\Entity\Customer, null given, called in /opt/bitnami/apps/b2b/htdocs/vendor/oro/commerce-crm/src/Oro/Bridge/CustomerAccount/EventListener/CustomerLifetimeListener.php on line 111 and defined in /opt/bitnami/apps/b2b/htdocs/vendor/oro/commerce-crm/src/Oro/Bridge/CustomerAccount/EventListener/CustomerLifetimeListener.php on line 186" at /opt/bitnami/apps/b2b/htdocs/vendor/oro/commerce-crm/src/Oro/Bridge/CustomerAccount/EventListener/CustomerLifetimeListener.php line 186 {"exception":"[object] (ErrorException(code: 0): Catchable Fatal Error: Argument 1 passed to Oro\\Bridge\\CustomerAccount\\EventListener\\CustomerLifetimeListener::scheduleUpdate() must be an instance of Oro\\Bundle\\CustomerBundle\\Entity\\Customer, null given, called in /opt/bitnami/apps/b2b/htdocs/vendor/oro/commerce-crm/src/Oro/Bridge/CustomerAccount/EventListener/CustomerLifetimeListener.php on line 111 and defined in /opt/bitnami/apps/b2b/htdocs/vendor/oro/commerce-crm/src/Oro/Bridge/CustomerAccount/EventListener/CustomerLifetimeListener.php on line 186 at /opt/bitnami/apps/b2b/htdocs/vendor/oro/commerce-crm/src/Oro/Bridge/CustomerAccount/EventListener/CustomerLifetimeListener.php:186)"} []please assist
thanksMarch 1, 2017 at 2:40 am #31459What application did you install? ORO Commerce or ORO Commerce-CRM?
March 1, 2017 at 8:14 pm #31460https://github.com/orocommerce/orocommerce-application
this is the one i installed, orocommerce-application from github
March 3, 2017 at 6:16 am #31461Hi,
I’ve installed the application using a colne from https://github.com/orocommerce/orocommerce-application. The application works fine and I am able to access the page at [local_application]/admin/webcatalog/node/root/1 .
Did you make sure you’ve followed the steps for installation, and also to make sure that you have the required dependencies and settings?
March 3, 2017 at 7:27 pm #31462Hello @dandries, thanks for the info, can you please tell me, what php configurations you have set?
thanks
best wishes - AuthorReplies
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