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Manage Up-Sell Products

Once the core product information is saved, you may configure up-sell items to show in the Related Items section in the product details in the management console, and in the Up-Sell Products section next to the product details in the front store.

Use up-sell items to bind products that should be promoted when the buyer is viewing the product details. More expensive alternatives of the model, upgrade options, and additional parts are good fit for up-sell items.

To add up-sell items to the product information:

  1. Navigate to the Products > Products using the main menu.

  2. Hover over the More Options menu to the right of the item and click the View icon to preview its details.

  3. Navigate to the Related Items section and click the Quick Edit link in the section header.

    The Related Items page appears.

  4. Click the Up-sell Products tab.

  5. Click Select Up-Sell Items.

  6. In the Select Up-Sell Items For dialog:

    1. Select the Is Related check boxes next to the products to mark them as related. Use filter to limit the number of listed products and find the necessary items.
    2. Click Select Products.

    This will close the dialog and update the related items list with the products you have selected.

    Note

    To delete a related item, click Delete next to it.

  7. Once you are done adding the related items, click Save and Close.

Configuration

Configure up-sell products globally, per website and organization.

Enable Up-Sell Products Globally

Up-sell products listed for the product in the OroCommerce front store may advertise more expensive alternatives to the product, like a newer and more advanced model, upgrades and add-ons that may look tempting when bundled with the product, etc.

In the system configuration, you can:

  • Enable and disable up-sell product management for the products.
  • Limit the number of items displayed as up-sell.

These settings may apply globally, on the organization level, and on the website level.

To update the up-sell products settings globally:

  1. In the main menu, navigate to System > Configuration.

  2. Select Commerce > Catalog > Related Items in the menu to the left.

    The following page opens.

    In the Up-Sell Products section, the following options are available:

    • Enable Up-Sell Products — Toggles managing up-sell products on/off. Enabled by default.

    • Maximum Number Of Assigned Items — A limit of related items that may be added to any product.

    • Maximum Items — A limit of up-sell products that are shown to the buyer.

      Note

      Some related items may be hidden by the visibility settings. If the list of up-sell products still exceeds the limit, only the specified number of items (top of the list) will be shown.

    • Minimum Items — The minimum number of up-sell products that may be shown to the buyer. If the actual number of products is less than this value, the up-sell products section is hidden in the front store for the product.

    • Show Add Button — Enables a buyer to order the product from the up-sell products section in the main product details. When disabled, a buyer needs to open the up-sell product details before they can add it to the shopping list.

      Show Add Button is Enabled

      Show Add Button is Disabled

    • Use Slider On Mobile — When the option is enabled, one up-sell product is displayed below the main product information. Other up-sell products are accessible using the horizontal slider. Click < and > to slide through the up-sell products.

  3. To customize any of these options:

    1. Clear the Use Default check box next to the option.
    2. Set or clear the option, or enter the quantity.
  4. Click Save.

Enable Up-Sell Products per Organization

Up-sell products listed for the product in the OroCommerce front store may advertise more expensive alternatives to the product, like a newer and more advanced model, upgrades and add-ons that may look tempting when bundled with the product, etc.

In the system configuration, you can:

  • Enable and disable up-sell product management for the products.
  • Limit the number of items displayed as up-sell.

These settings may apply globally, on the organization level, and on the website level.

To update the related products settings per organization:

  1. Navigate to System > User Management > Organizations in the main menu.

  2. For the necessary organization, hover over the More Options menu to the right of the necessary organization and click the Configuration icon to start editing the configuration.

  3. Select Commerce > Catalog > Related Items in the menu to the left.

    The following page opens.

    In the Up-Sell Products section, the following options are available:

    • Enable Up-Sell Products — Toggles managing up-sell products on/off. Enabled by default.

    • Maximum Number Of Assigned Items — A limit of related items that may be added to any product.

    • Maximum Items — A limit of up-sell products that are shown to the buyer.

      Note

      Some related items may be hidden by the visibility settings. If the list of up-sell products still exceeds the limit, only the specified number of items (top of the list) will be shown.

    • Minimum Items — The minimum number of up-sell products that may be shown to the buyer. If the actual number of products is less than this value, the up-sell products section is hidden in the front store for the product.

    • Show Add Button — Enables a buyer to order the product from the up-sell products section in the main product details. When disabled, a buyer needs to open the up-sell product details before they can add it to the shopping list.

      Show Add Button is Enabled

      Show Add Button is Disabled

    • Use Slider On Mobile — When the option is enabled, one up-sell product is displayed below the main product information. Other up-sell products are accessible using the horizontal slider. Click < and > to slide through the up-sell products.

  4. To customize any of these options:

    1. Clear the Use Default check box next to the option.
    2. Set or clear the option, or enter the quantity.
  5. Click Save.

Enable Up-Sell Products per Website

Up-sell products listed for the product in the OroCommerce front store may advertise more expensive alternatives to the product, like a newer and more advanced model, upgrades and add-ons that may look tempting when bundled with the product, etc.

In the system configuration, you can:

  • Enable and disable up-sell product management for the products.
  • Limit the number of items displayed as up-sell.

These settings may apply globally, on the organization level, and on the website level.

To update the related products settings per website:

  1. In the main menu, navigate to System > Websites.

  2. For the necessary website, hover over the More Options menu to the right of the necessary website and click the Configuration icon to start editing the configuration.

  3. Select Commerce > Catalog > Related Items in the menu to the left.

    The following page opens.

    In the Up-Sell Products section, the following options are available:

    • Enable Up-Sell Products — Toggles managing up-sell products on/off. Enabled by default.

    • Maximum Number Of Assigned Items — A limit of related items that may be added to any product.

    • Maximum Items — A limit of up-sell products that are shown to the buyer.

      Note

      Some related items may be hidden by the visibility settings. If the list of up-sell products still exceeds the limit, only the specified number of items (top of the list) will be shown.

    • Minimum Items — The minimum number of up-sell products that may be shown to the buyer. If the actual number of products is less than this value, the up-sell products section is hidden in the front store for the product.

    • Show Add Button — Enables a buyer to order the product from the up-sell products section in the main product details. When disabled, a buyer needs to open the up-sell product details before they can add it to the shopping list.

      Show Add Button is Enabled

      Show Add Button is Disabled

    • Use Slider On Mobile — When the option is enabled, one up-sell product is displayed below the main product information. Other up-sell products are accessible using the horizontal slider. Click < and > to slide through the up-sell products.

  4. To customize any of these options:

    1. Clear the Use Default check box next to the option.
    2. Set or clear the option, or type in the quantity.
  5. Click Save.