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View Order DetailsΒΆ

To view details of an order:

  1. Navigate to Sales > Orders in the main menu.
  2. Find the line with the necessary order and click on it.

The following page opens:

Within the page, the following sections are available:

  1. General is for order details, such as who created the order, who the customer and customer user are, and which website this order applies to.
  2. Line Items has the list of products added to the order, and their details.
  3. Shipping Information displays details of shipping tracking and cost.
  4. Totals shows order cost including any discounts (in all currencies, configured for the purpose).
  5. Payment History provides payment information concerning the order.
  6. Activity displays any notes, calendar events, or emails related to the order.
  7. Marketing activity shows any activity of this kind associated with the order.
  8. Additional Information includes any attachments, if available.

From the order view page, you can perform the following actions:

  1. Add Shipping Tracking: Click Shipping Tracking in the top right corner of the page.
  2. Edit the order: Click Edit in the top right corner of the page.
  3. Delete the order: Click Delete in the top right corner of the page.
  4. Under More Actions, you can add an attachment, a note, an event, or send an email.